Terms of Service

By creating an account or otherwise accessing or using HireNote (“Service”), you agree that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). HireNote is operated by Tomáš Stuchlý, IČO 06030033, Czech Republic (“HireNote”, “we”, “us”, “our”). Contact: info@hirenote.app

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and references to “you” include that organisation.

These Terms constitute a legally binding agreement. If you do not agree to these Terms, you may not use the Service.

HireNote provides AI-powered interview assistance tools including recording, transcription, and scorecard generation for recruiters and HR professionals. Structured notes and scorecards are delivered to your email and dashboard.

The Service is intended exclusively for business and professional use. It is not intended for personal, household, or consumer use.

To use the Service, you must:

• Be at least 18 years old.
• Use the Service for lawful business or professional purposes only.
• Have the legal capacity to enter into a binding agreement.
• Not be located in a jurisdiction where use of the Service is prohibited by law.

By using the Service, you confirm you are acting in your professional or business capacity, not as a consumer.

To access most features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information.
• Keep your account credentials confidential.
• Be solely responsible for all activities that occur under your account.
• Notify us immediately at info@hirenote.app if you suspect unauthorised access to your account.

We reserve the right to refuse registration or terminate accounts at our sole discretion.

5.1 HireNote’s IP

HireNote and its licensors own all intellectual property rights in the Service, including but not limited to the platform, software, source code, algorithms, AI models, design, trademarks, and all content produced by HireNote (“HireNote IP”). Nothing in these Terms grants you any rights in or to HireNote IP except the limited licence set out in Section 5.3.

5.2 Your Content

You retain ownership of all content you upload to, or generate through, the Service, including interview recordings, transcripts, and scorecards (“Your Content”). You are solely responsible for Your Content.

5.3 Licence Grant

You grant HireNote a limited, non-exclusive, royalty-free licence to process, store, and use Your Content solely to provide the Service to you. This licence terminates when you delete Your Content or close your account. HireNote does not use Your Content to train AI models.

5.4 Feedback

If you provide feedback or suggestions regarding the Service, HireNote may use such feedback without restriction or compensation to you.

You are solely responsible for:

• Informing all call participants that the interview will be recorded and processed by AI before recording begins.
• Obtaining all necessary consents, authorisations, or establishing an appropriate legal basis for recording under all applicable laws in your jurisdiction.
• Complying with all applicable employment, data protection, and recording consent laws.

Recording consent laws vary by jurisdiction and can be complex. HireNote does not provide legal advice and does not verify whether you have obtained required consents.

By activating the recording feature for any individual interview, you make a renewed representation and warranty to HireNote that you have, immediately prior to that specific recording, informed all participants in that session and obtained all consents required by applicable law. This representation is made on a per-recording basis. HireNote’s liability is expressly excluded for any claims arising from your failure to comply with applicable recording consent or data protection laws.

You may use the Service only for lawful purposes in accordance with these Terms. You agree not to:

• Record conversations without having first obtained all required consents under applicable law.
• Process special categories of personal data without an appropriate legal basis. Special categories include, but are not limited to, health data, ethnic origin, religious beliefs, political opinions, and trade union membership, as defined under GDPR Article 9.
• Use the Service to make or facilitate unlawful employment decisions, including decisions based on protected characteristics.
• Resell, sublicence, white-label, or otherwise commercialise access to the Service without our prior written consent.
• Scrape, extract, or systematically copy data from the Service by automated means.
• Attempt to reverse engineer, decompile, or disassemble any part of the Service.
• Use the Service in a way that violates any applicable law or regulation.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Transmit viruses, malware, or other harmful code.
• Use the Service to harass, abuse, or harm any person.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or terminate accounts that violate this section without prior notice.

Transcripts and scorecards are generated by AI and may contain errors, omissions, or inaccuracies. You acknowledge and agree that:

• AI-generated content is provided as a tool to assist — not replace — your professional judgement.
• You are solely responsible for reviewing all AI-generated content before making any hiring or employment decisions, regardless of the time elapsed between generation and use of that content.
• HireNote does not make and is not responsible for any hiring decisions made on the basis of AI-generated content.
• HireNote is not liable for any errors in AI-generated content or for decisions made in reliance on it.

9.1 Plans

• Free plan: 5 interviews per month, no payment required.
• Pro plan: $60 per month, unlimited interviews.

9.2 Payment

Payments are processed by Stripe. By subscribing to the Pro plan, you authorise HireNote to charge your payment method on a recurring monthly basis.

9.3 Automatic Renewal

Subscriptions renew automatically at the end of each billing period. You must cancel before the renewal date to avoid being charged for the next period.

9.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting info@hirenote.app. Cancellation takes effect at the end of the current billing period. You will retain access to Pro features until the end of the paid period.

9.5 No Refunds

Fees are non-refundable except where required by applicable law. No refunds are provided for partial billing periods or unused interviews. By subscribing, you confirm that you are acting in your professional or business capacity and not as a consumer. To the extent permitted by applicable law, statutory consumer cancellation rights do not apply to the Service.

9.6 Pricing Changes

We may change subscription pricing with at least 30 days’ notice by email. Your continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.

9.7 Suspension for Non-Payment

If payment is not received when due, we may suspend your access to the Service with notice. If payment remains outstanding for 30 days after suspension, we may terminate your account.

10.1 Suspension

We may suspend your account temporarily if:

• We suspect a breach of these Terms.
• Payment is overdue.
• We are required to do so by law or court order.
• We believe the account is being used fraudulently or causes harm to others.

We will provide notice of suspension where reasonably possible. Suspension is not termination — your data is preserved during suspension.

10.2 Termination by HireNote

We may terminate your account permanently:

• For material or repeated breach of these Terms.
• If your account has been suspended and the breach or non-payment has not been remedied within 30 days.
• If we are required to do so by law.
• At our discretion, with 30 days’ notice where no breach has occurred.

10.3 Termination by You

You may terminate your account at any time by contacting info@hirenote.app. We will delete your account and associated data within 30 days of your request. Residual copies in encrypted backups will be deleted within a further 30 days.

10.4 Effect of Termination

Upon termination, your access to the Service ends immediately. Any outstanding payment obligations survive termination.

The collection and processing of personal data in connection with the Service is governed by our Privacy Policy and Data Processing Agreement, both of which are incorporated into these Terms by reference. By using the Service, you agree to the terms of both documents.

HireNote is not liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to: internet or telecommunications failures, failure of third-party service providers, acts of God, government actions, or other events outside our reasonable control.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

14.1

HireNote’s total aggregate liability to you for all claims arising out of or related to the Service shall not exceed the total fees paid by you to HireNote in the 12 months immediately preceding the event giving rise to the claim.

14.2

HireNote is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of data, or reputational harm, even if advised of the possibility of such damages.

14.3

HireNote is not liable for any decisions made by you or your organisation based on AI-generated transcripts or scorecards.

14.4

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or death or personal injury caused by negligence.

You agree to indemnify, defend, and hold harmless HireNote and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your breach of these Terms; (c) Your Content; (d) your violation of any third party’s rights; or (e) your failure to obtain required recording consents.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes where practicable. HireNote is not liable for any loss resulting from modification or discontinuation of the Service.

We will notify you by email at least 14 days before material changes to these Terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may terminate your account.

These Terms are governed by the laws of the Czech Republic. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Czech Republic, to the extent permitted by applicable law in your jurisdiction.

If you have a complaint or dispute, please contact us first at info@hirenote.app. We will make reasonable efforts to resolve disputes informally before either party initiates formal proceedings.

19.1 Entire Agreement: These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and HireNote regarding the Service and supersede all prior agreements.

19.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.

19.3 No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

19.4 Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a third party, for example in the event of a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by these Terms. We will notify you of any such assignment.

19.5 Language: These Terms are provided in English and Czech. In the event of any conflict between the two versions, the English version shall prevail.

For any questions regarding these Terms:
Email: info@hirenote.app